Like everyone else I was stoked when Van Halen finally announced “A Different Kind of Truth“, their long-awaited new album with original singer David Lee Roth. But even more amazing than the first new music with Roth on vocals in 28 years was the bands plan to embark on a tour to support the new record.
I never had the opportunity to see Van Halen with either of its two singers, Roth or Sammy Hagar (I don’t count the Gary Cherone “experiment”). And even though original bassist Michael Anthony would not be taking part I still wanted to hear Eddie shred on Eruption and experience “Jamie’s Cryin”, “Ain’t Talking Bout Love” and “Hot for Teacher”. I mean, let’s face it, Eddie Van Halen is one of the few remaining Guitar Gods. I had to see him and pay homage.
All the while I was consuming myself with the thought of seeing Van Halen for the first time a little voice inside my head was telling me that I had better hurry up and order a ticket. For if the past is any indication, I’m quite certain that it’s only a matter of time before the devil they’ve been running with inevitably rears his ugly head again and breaks up the band again. So time was indeed of the essence.
I was very excited to discover that the band would be making a stop in Philadelphia on March 5th and so I immediately grabbed my credit card and proceeded to the ComCast Tix website to make my purchase.
Since I ‘d be going alone I didn’t really care where I sat. I noticed that the cheapest ticket available online was in the upper bleachers for $49.50. That sounded good enough to me so I added the ticket to my shopping cart and proceeded on to the next screen.
“Uhm… excuse me, is there something wrong here? There must be some mistake.”
I was greeted by a screen that told me that the $49.50 ticket I was about to purchase would also require me to pay a “fee” of $11 and another $5 “order charge”. What these so-called “fee” and “order” charges were wasn’t explained but suddenly my ticket cost had gone up to $65.50 (a 32% increase).
As the blood pressure started to rise I was able to calm myself by singing out loud some possible Van Halen songs I’d hear: “Might as well JUMP! JUMP!”…. “PA-NAH-MA!”…”Daaaance The Night Away!”….That seemed to work although my dogs, which were within earshot of me in the living room, made a bee line for the exits. My confidence had been restored.
I was next asked by the website if I’d like to purchase advance parking for the event ahead of time. “Yes, I guess that makes sense”, I said to myself as I clicked on the link.
My cart was immediately updated and now things were beginning to get a bit out of hand. Parking for the show would be $25 and, you guessed it, that cost did not include another additional $2.25 “fee” bringing the total for my original $49.50 cheap-seat ticket to see Van Halen to a whopping $92.75. Beg pardon Comcast, but you do realize that now I am paying almost double the cost of what my ticket is worth don’t you?
But if you thought it ended there, wait….there’s more!
I had the ticket and parking covered but now the question was: how did I want to receive my one SINGLE paper ticket? My choices ranged from an additional $2.75 just for the opportunity to print the ticket out at home up to a $19 charge for express delivery.
After adding everything together, including the mandatory toll charges to and from the event, I concluded that the cost for me to go by myself to see Van Halen in Philadelphia with a $49.50 ticket was going to be over $100. I clicked “Cancel” on the transaction screen.
The more I think about it, the angrier I become. Not at Van Halen mind you. My issue is with these outrageous parking fees and the Comcast Tix, Ticketmaster and Live Nation sites who are supposed to be doing service to the fans but instead wind up screwing them with fees. It’s frustrating to essentially have to pay double the price printed on a ticket just to see the show.
Worse still, it makes me do something else I’ve never done before besides see Van Halen. It’s made me start to second guess just how badly I want to see a concert.
And shame on these ticket outlet sites and venues for making me feel that way.